Who We Are

velorimixa operates as an educational provider focused on financial modeling and analysis. Our registered address is 41/7 Salisbury Rd, Castle Hill NSW 2754, Australia. We're bound by the Australian Privacy Principles under the Privacy Act 1988, which sets clear rules for how businesses handle personal information.

When we say "personal information," we mean data that identifies you or could reasonably identify you. Names, email addresses, phone numbers — that sort of thing.

What Information We Collect

We collect different types of information depending on how you interact with us:

Information You Give Us Directly

• Name, email address, and phone number when you enquire about courses
• Postal address if you request physical materials or certificates
• Educational background and work experience for course placement assessments
• Payment details when you enroll (processed securely through our payment provider)
• Course progress data, assignment submissions, and assessment results
• Communications with our support team or instructors

Information We Collect Automatically

When you visit our website, we collect basic technical information to understand how people use our platform and to improve it. This includes:

• IP address and general location (city level, not your exact address)
• Browser type, device information, and operating system
• Pages visited, time spent on each page, and navigation patterns
• Referring website if you clicked through from somewhere else
• Date and time of your visit

We use cookies for this — small text files stored on your device. You can disable cookies in your browser settings, though some site features might not work properly without them.

How We Use Your Information

Everything we collect serves a specific purpose. Here's what we do with your data:

We don't sell your information to anyone. Period. We're not in the data-selling business — we're in the education business.

Who We Share Your Information With

Sometimes we need to share your information with third parties to deliver our services. When we do, we ensure they handle your data responsibly:

Service Providers

We work with companies that help us run our platform and programs. These include:

• Cloud hosting providers who store our course materials and learner data
• Payment processors who handle enrollment transactions securely
• Email service providers who help us send course communications
• Learning management system providers who power our online courses
• Technical support companies who maintain our infrastructure

All these providers are contractually obligated to protect your data and can only use it for the specific services they provide to us.

Professional Advisors

Our lawyers, accountants, and auditors sometimes need access to information as part of their professional duties. They're bound by strict confidentiality requirements.

Legal Requirements

If required by law, court order, or government authority, we'll disclose information. This might happen in response to a valid subpoena or to protect someone's safety in an emergency.

Business Transitions

If velorimixa is acquired or merges with another company, your information would transfer to the new entity. We'd notify you beforehand and ensure your privacy rights remain protected.

Your Privacy Rights

Under Australian privacy law, you have significant control over your personal information. Here's what you can do:

To exercise any of these rights, email us at support@velorimixa.com with your request. We'll verify your identity before processing — usually by confirming your email address or asking a security question.

If you're unhappy with how we've handled your information, you can lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.

How Long We Keep Your Information

We don't keep information longer than necessary. Retention periods vary based on the type of data and why we collected it:

• Course enrollment records: 7 years after completion (required for education reporting and certificate verification)
• Financial records: 7 years after the transaction (required by Australian tax law)
• Marketing communications: Until you unsubscribe or request deletion
• Technical logs: 12 months, then automatically deleted
• Support correspondence: 3 years from last interaction

When we no longer need your information, we securely delete or anonymize it so you can't be identified.

Children's Privacy

Our courses are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If we discover we've inadvertently collected data from a minor, we'll delete it promptly.

If a parent or guardian believes we've collected their child's information, please contact us immediately so we can address it.

Third-Party Links

Our website occasionally links to external resources, tools, or partner sites. We're not responsible for their privacy practices — they have their own policies. We recommend reviewing any third-party privacy policy before sharing information.

When you click a link leaving our site, you're subject to the privacy practices of the destination website.

Changes to This Policy

We update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be announced through email or a notice on our website before they take effect.

The "Effective Date" at the top shows when this version came into force. Previous versions are available upon request if you want to review what changed.